Responsible Gaming at 7V7V — Play in Control

Our Commitment to Player Welfare

7V7V is a PAGCOR-licensed casino, and responsible gaming safeguards are a condition of that licence. Beyond regulation, we believe it is simply the right way to operate. Entertainment should enrich your life, not harm it.

Gambling is a form of paid entertainment, like a movie or a concert. Every peso you wager is the price of that entertainment, and the outcome of any game — whether it is Pusoy Go or Lucky Jaguar — is determined by a certified RNG. There is no skill, system, or timing that guarantees a profit. Never gamble money you cannot afford to lose, and never chase losses.

If you are 21 or older and gambling is an enjoyable hobby within a comfortable budget, we hope 7V7V gives you a great experience. If it ever stops feeling like fun, the tools and resources on this page are here for you.

Player Protection Tools

All of the following tools are available in your 7V7V account settings at no cost. You can activate them at any time; some are instant, others (such as self-exclusion) require a short cooling-off period before reversal.

• Deposit limit — set a daily, weekly, or monthly cap on how much you can deposit. Reducing a limit takes effect immediately; increasing one requires a 24-hour waiting period.
• Loss limit — cap the amount you can lose within a chosen period. When your loss limit is reached, you cannot place further bets until the period resets.
• Session time limit — receive an on-screen reminder after a set number of minutes and be automatically logged out if you do not respond.
• Cooling-off period — temporarily suspend your account for 24 hours, 7 days, or 30 days. No bets, no deposits during this time.
• Self-exclusion — a longer-term suspension of 3, 6, or 12 months. Reversing self-exclusion requires identity verification and a mandatory waiting period.
• Reality check pop-ups — on-screen notifications that tell you how long you have been playing and your net result for the session.

To activate any tool, go to Account Settings › Responsible Gaming or contact our live chat team and we will apply the restriction on your behalf immediately.

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise in yourself. The following signs may indicate that gambling has moved beyond entertainment:

• Spending more than you intended or can afford.
• Chasing losses — depositing more after a losing session to 'win it back'.
• Thinking about gambling frequently when you are not playing.
• Gambling to escape stress, loneliness, or difficult emotions.
• Neglecting work, family, or other responsibilities because of gambling time.
• Borrowing money or selling possessions to fund gambling.
• Feeling anxious, irritable, or restless when you try to stop or cut back.
• Lying to family or friends about how much you gamble or spend.

If you recognise several of these signs, please reach out for help. Problem gambling is a recognised health condition — there is no shame in asking for support, and treatment is effective.

Protecting Minors

7V7V strictly enforces a 21+ age policy in compliance with Philippine law. We verify age during account registration and may request additional documentation at any time.

If you share a device with younger family members, we strongly recommend the following steps to prevent access to gambling sites:

• Use a password-protected user account on your device and never share your 7V7V login credentials.
• Enable parental control software (such as Net Nanny, Kaspersky Safe Kids, or your mobile carrier's family controls) to block gaming and gambling categories.
• Log out of your 7V7V account fully after every session.
• Keep payment apps (GCash, Maya) locked with a separate PIN that children do not know.

If you suspect a minor has accessed a gambling account, contact our support team immediately. We will investigate and close the account with no questions about the identity of the minor.

Where to Get Help

You do not have to manage problem gambling alone. The following resources provide free, confidential support in the Philippines:

• NCMH Crisis Hotline — 1553 (free, available 24/7, confidential). The National Center for Mental Health offers immediate telephone support for mental health and behavioural concerns including problem gambling.
• PAGCOR Responsible Gaming Helpdesk — contact PAGCOR directly if you wish to be voluntarily excluded from multiple licensed operators.
• Gamblers Anonymous Philippines — peer support groups for people dealing with compulsive gambling. Search for your nearest group online.
• Philippine Mental Health Association — referrals to licensed counsellors and therapists who specialise in addictive behaviours.

7V7V can also apply a self-exclusion that notifies PAGCOR, helping to block your access across multiple platforms. Speak to our support team to arrange this.

Gambling Is Entertainment, Not Income

We want to be clear about this: no betting strategy, no lucky streak, and no game feature changes the fundamental math of casino games. The house edge is built into every title — it is how licensed casinos sustain operations while paying out winners. Over time, the house collects more than it pays out. This is not deception; it is how gambling works.

Play because you enjoy it — the excitement of a Mega Fishing bonus round, the satisfaction of a well-timed Pusoy Go play. Set a budget you are comfortable losing, stay within it, and treat any winning session as a pleasant bonus rather than an expectation.